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Banff Caribou Lodge & Spa

Banff Caribou Lodge & Spa - Internet Access

Banff Caribou Lodge provides FREE High-Speed Wireless Internet connectivity to guests travelling with a laptop or smartphone.

For guests traveling without a laptop, we offer two public Internet kiosks in the lobby with printers and one in the laundry room (without a printer). There is a small charge for usage.

Wireless Connectivity Inside and Outside of Your Guest Room

95% of guest rooms and all public areas permit surfing via a wireless access point.

Instructions for Connecting to wireless access points

Ask the Hotel Guest Service Agents for your complimentary password, type it into your laptop or smartphone in the appropriate place, open your browser, accept the terms of use and you’re ready to surf the day away.

Prior to departure, please check with your network administrator that:

  1. Your laptop is 802.11b or 802.11g compliant.
  2. Your laptop is configured to automatically accept an IP address (Dynamic DHCP).


  1. Due to the inherent security risks associated with public wireless access points and kiosks, only non-critical email and basic Internet surfing should be accessed.
  2. The Banff Caribou Lodge & Spa and its parent company, Banff Caribou Properties Ltd, are not liable for any loss of data, file corruption, hacking or any damage to one’s computer while using the Internet service.
  3. This internet service is complementary, and though we will do our best to provide a reliable connection, we can't guarantee 100% uptime.


Larger Units

Free Breakfast

Keg Steakhouse & Bar

Heritage Tour