Moose Hotel & Suites

Our Safecation Commitment

SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

While travel may look different, what remains the same for Banff Lodging Company is our friendly, welcoming staff who are committed to providing comfortable, safe and engaging visitor experiences.

    Enhanced measures to ensure your travel safety

    Training & Employees

    • Heightened cleaning and physical distancing protocols
    • Enhanced Employee Health Training and expectations, mandatory training before return-to-work begins
    • PPE protocol standardized across all departments

    Public Spaces

    • Installation of plexiglass barriers and hand sanitization stations in high use areas
    • Enhanced, scheduled cleaning and disinfecting on high touch surfaces and public areas
    • Physical distancing renovation to public areas and restaurants

    Guestroom Standards

    • Minimized high touch room amenities such as guest directories, magazines
    • No-contact arrival and departure

    Banff Lodging Co adheres to Alberta Health Services guidelines as our governing agency for covid-safe protocols, and go above and beyond when possible.

    https://www.alberta.ca/coronavirus-info-for-albertans.aspx

      Safecation Super Safe

      All Accommodations

      • Enhanced cleaning and disinfecting measures in line with AHS protocols
      • Quick access to a variety of recreation trails
      • Friendly, knowledgeable staff with mandatory preventive education and training

       Condos

      • Your own kitchen and living space
      • Exterior access to your guestroom
      • Located in quiet, spacious areas close to nature and away from crowds

      Suites

      • Kitchenettes in spacious suites
      • Outdoor staircases and hallways to all floors
      • Exterior access to your guestroom (excludes Moose hotel rooms)
      • Modified room service available

      Hotels

      • Staircase and elevator access to rooms
      • Spacious lobbies
      • Modified room service available

      Temporary Mask Bylaw – Banff

      All indoor public spaces in Banff and the Downtown Pedestrian areas will require mask use when visiting.  This includes all indoor hotel public spaces (lobbies, corridors etc.), restaurants when not seated at a table, all cinema common areas when not seated, and spa and retail areas.  Details can be found online: banff.ca/covidmasks

      Services in Banff

      Banff Lodging Company Logo
      BANFF LODGING COMPANY

      Local: (403) 762-2642
      Toll Free: 1 (800) 563-8764
      229 Suite 300 Bear Street, PO Box 1070
      Banff, AB, T1L 1H8
      Canada

      Office Hours: Mon - Fri 9:00am - 5:00pm

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      © 2020 Banff Lodging Company. All rights reserved. Privacy Policy
      Banff Lodging Co. is an employee owned and operated company with accommodations, restaurants, spas, and retail/rental shop all located in Banff National Park